You will need a customs file, if you are:
- planning on receiving a shipment
- purchasing Israeli manufactured goods with a discount
- using Oleh, Ezrach Oleh or Katin Chozer rights to buy a car
Remember that as a new immigrant, you are entitled to customs tax exemptions.
Fax or hand-deliver the following documents to the customs authority offices:
- Teudat Oleh or Teudat Zakaut (Aliyah benefits booklet)
- Teudat Zehut (Israeli ID card)
- Copy of the front page and Aliyah visa from your passport (married couples must submit both passports)
More information on Customs benefits is available in the English language guide on their website.
Specific questions should be directed to customs by email: yishi@customs.mof.gov.il
Personal Import Departments nationwide (taken from the Customs website)
Ashdod: Habana'im 2 ("Forum" Building), Tel: 08-851-0501, Fax: 08-852-8856, Sun - Thurs, 8:00 - 15:00
Beer Sheva: Shderot Shazar 31, Tel: 08-629-3348, Fax: 08-623-0115, Sun - Thurs, 8:00 - 13:30
Center of the country: Israeli Galili 3, Rishon Letzion, Tel: 03-512-0710/775/773, Fax: 03-518-1577, Sun - Thurs, 8:00 - 14:00
Eilat: Eilat Port, Tel: 08-638-3834, Fax: 08-637-4146, Sun - Thurs, 7:30 - 14:30
Haifa: Sha'ar Hanamal 3, Tel: 04-835-4861, Fax: 04-862-8469, Sun - Thurs, 8:00 - 15:00
Jerusalem: Kanfei Nesharim 66, Tel: 02-654-5607/02/10/11, Fax: 02-654-5616, Sun - Thurs, 8:00 - 13:30